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BigCommerce

The integration of Interest Free shopping for BigCommerce utilises a payment app that can be installed from the BigCommerce App Marketplace. For any questions, please contact your Latitude Financial Services representative.

Scope#

This page covers integration with Latitude Interest Free (AU) and Gem Interest Free (NZ) only. The integration guide for LatitudePay (AU) and Genoapay (NZ) can be accessed here.

Latitude's BigCommerce for Interest Free supports the following:

  • for Merchants who are from Australia and New Zealand
  • for Merchants who are Instant Settlement
    * accepting the payment (purchase)
    * accepting the partial/full refund
  • for Merchants who are Deferred Settlement
    * accepting the payment (authorisation)
    * order management requests for partial/full refund, full void and full capture

Note: For Settlement Method definitions, please refer to Terminology.

Setup Pre-requisite Requirements#

Merchants using BigCommerce will need credentials which are required for configuration:

Merchant IDAuthorised Merchants are identified by Latitude using a unique Merchant Identifier.

If you have not received your Merchant ID or Secret Key please contact your Latitude Financial Services representative.
Secret KeyAuthorised Merchants are identified by Latitude using a unique password.

If you have not received your Merchant ID or Secret Key please contact your Latitude Financial Services representative.

Install Latitude's BigCommerce payment app#

Note: You must have Store Owner access to your BigCommerce store before continuing to the next steps

  1. Navigate to the BigCommerce App Marketplace

  2. Click GET THIS APP button

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  1. Click Log in button

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  1. Login to your BigCommerce Admin account and select your BigCommerce store

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  1. Click Install

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  1. Tick and click Confirm

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  1. Latitude App will now appear on your BigCommerce Admin > Apps > My Apps

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Configuration#

There are two main goals in this section:

  1. Enable a new offline payment method that will be replaced by Latitude App on checkout
  2. Enable Latitude Interest Free (AU) or Gem Interest Free (NZ) within Latitude App

Set up a new offline payment method as a placeholder for Latitude#

  1. Enable a new offline payment method on BigCommerce Admin by going to Settings > Payments > Offline Payment Methods

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  1. Select any unused Offline Payment Methods and click Set up

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  1. Take note of the offline payment method that you have chosen

  2. Edit the selected offline payment method

  • Display Name: Loading
  • Available Countries: Australia (Latitude) or New Zealand (Gem)
  • Delivery Information: Critical error has occurred. If you see this, your order with Latitude has not been placed. Please contact Merchant.

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  1. Click Save

  2. Open Latitude App on BigCommerce Admin by going to Apps > My Apps > Latitude

  3. Click Store Settings

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  1. Select the offline payment method that you have previously setup for Latitude (in this example we have chosen Cash on Delivery but you may have chosen a different one)

  2. Click Save and wait for the successful update message

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Enable Latitude Interest Free/Gem Interest Free#

Note: When the app is enabled, you will see Latitude Interest Free or Gem Interest Free based on the Available Countries setting in previous steps.

  1. Open Latitude App on BigCommerce Admin by going to Apps > My Apps > Latitude

  2. Go to Payment Settings to configure your Latitude product

  3. Select Interest Free

  4. Payment settings include:

SettingsDescription
Enable/DisableActivates this payment method on the store
Api KeyEnter the Merchant ID for the required Environment, as provided by Latitude
Api SecretEnter the Merchant Secret Key for the required Environment, as provided by Latitude
Live/Test ModeFor Development/Sandbox/Test, use the TEST Api Key/Api Secret and select Test Mode
For Production, use the PRODUCTION Api Key/Api Secret and select Live Mode

Widget configuration (also known as Product Page Widget/Snippet)#

  1. Click Enable button next to Enable Product Page Snippet

  2. Change product display page widget configuration to match your store theme. These fields are optional.

2a. Select the Layout, options are

ParameterOptionDescription
Layout
StandardCustomers will see content displayed on a separate line
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Logo onlyCustomers will see content displayed inline with other payment icons. This will also not display indicative price
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InversedCustomers will see the logo followed by the text
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DisabledCustomers will not see the widget
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2b. Select the Interest Free Plan Type

ParameterOptionDescription
Interest Free Plan Type
Minimum Monthly or FlexibleOnly the payment term is shown on the product display page

Equal MonthlyMerchants who have promotions that are only the Equal Monthly types should choose "Equal Monthly", to display the (indicative) price per month breakdown. The product price is divided by the payment plan term

2c. Select the Payment Plan Period that is applicable as per the contractual agreement with Latitude. This field will be used to show the number of payment instalments.

Note: For more information on Latitude's product display page widgets, please refer to Widget Playground to sample the layout options.

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  1. Select Save. This payment method is now available to your Customers at the checkout.

Sofware Updates#

New versions of Latitude's BigCommerce payment app can be installed from the BigCommerce App Marketplace.


Disable/Uninstall Interest Free#

  1. Open Latitude App on BigCommerce Admin by going to Apps > My Apps > Latitude

  2. Go to Payment Settings to configure your Latitude product

  3. Select Interest Free

  4. Select disable to deactivate this payment method. Customers will not see this payment method at the checkout

Note: You must have Store Owner access to your BigCommerce store before continuing to the next steps

  1. To uninstall the Latitude App, go to Apps > My Apps

  2. Select Uninstall. The Latitude App will be removed from the My Apps section and the Apps bar in your control panel

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