Merchant Support Forms

I need to test the plugin and require Sandbox credentials

Simply fill in the above form and we will set up a sandbox account for you or provide you with an universal test account.

We aim to respond within 48 hours.

I require help to install and setup my eCommerce plugin

We support a large range of e-commerce platforms, if you are having issues relating to your integration please complete the above form so we can get onto assisting you.

We aim to respond within 48 hours.

I have missplaced my Prod Creds or having issues with ones I have been provided

If you are having any issues including: Accessing your account, logging in, your API Creds for either eCommerce or your in-store POS then please fill in the above form. Make sure to include as much detail as possible so we can get straight into helping you.

We aim to respond within 48 hours.

I need help with my instore integration

If you require any assistance setting up and activating your instore POS integration, please follow the link above and let us know what platform you are using and any issues that you are currently experiencing yourself.

We aim to respond within 48 hours.

I need help with something else

If your enquiry is regarding something else then please click the link above and find the correct form to lodge your request.