Planned Maintenance
Date | Time | Impacted Environment | Maintenance Description |
Sun 03/07/2022 | 2:00am (AEST) – 6:00am (AEST) 4:00am (NZST) – 8:00am (NZST) | Production | Latitude is performing system maintenance and there will be an outage up to 4 hours on the Latitude/Gem Finance Checkout Services during the change window. During this window, there will be expected impact to transaction services. If you have any further inquiries, please contact the support team through the following: Email: support.latitudecheckout@latitudefs.com |
Thu 26/05/2022 | 10:00pm (AEST) – 6:00am (AEST) 12:00mn (NZST) – 8:00am (NZST) | Production | Latitude is performing system maintenance and there will be a 5 minute downtime on the Latitude/Gem Finance Checkout Services during the outage window. During the outage, all payment transactions will be declined. If you have any further inquiries, please contact the support team through the following: Email: support.latitudecheckout@latitudefs.com |
Sun 24/04/2022 | 1:00am (AEST) – 3:00am (AEST) 3:00am (NZST) – 5:00am (NZST) | Production | Latitude is performing system maintenance and there will be an outage up to 60 minutes on the Latitude/Gem Finance Checkout Services during the outage window. During the outage, all payment transactions will be declined. If you have any further inquiries, please contact the support team through the following: Email: support.latitudecheckout@latitudefs.com |
Wed 20/04/2022 | 12:30am (AEST) – 2:00am (AEST) 2:30am (NZST) – 4:00am (NZST) | Production | Latitude is performing system maintenance and there will be an outage up to 1.5 hours on the Latitude/Gem Finance Checkout Services during the outage window. During the outage, all payment transactions will be declined. If you have any further inquiries, please contact the support team through the following: Email: support.latitudecheckout@latitudefs.com |
Tue 03/04/2022 | 1:30am (AEDT) – 3:00am (AEST) 3:30am (NZST) – 5:00am (NZST) | Production | Latitude is performing system maintenance (Daylight Savings) and there will be an outage up to 2.5 hours on the Latitude/Gem Finance Checkout Services during the outage window. During the outage, all payment transactions will be declined. If you have any further inquiries, please contact the support team through the following: Email: support.latitudecheckout@latitudefs.com |
Tue 01/03/2022 | 12:00am – 4am (AEDT) 2:00am – 6:00am (NZDT) | Production | Latitude is performing system upgrade with only a few seconds downtime. The system will continue to be operational during this time window. If you have any further inquiries, please contact the support team through the following: Email: support.latitudecheckout@latitudefs.com |
Thu 10/02/2022 – Fri 11/02/2022 | 10:00pm – 1:40am (AEDT) 12:00am – 3:40am (NZDT) | Production | Latitude is performing system maintenance and there will be a 15 minute outage on the Latitude/Gem Finance Checkout Services during the outage window. During the outage, all payment transactions will be declined. If you have any further inquiries, please contact the support team through the following: Email: support.latitudecheckout@latitudefs.com |
Sun 21/11/2021 | 2:45am – 3:30am (AEDT) 4:45am – 5:30am (NZDT) | Production | Latitude is performing system maintenance and there will be a 10 minute outage on the Latitude/Gem Finance Checkout Services during the outage window. During the outage, all payment transactions will be declined. If you have any further inquiries, please contact the support team through the following: Email: support.latitudecheckout@latitudefs.com |
Wed 24/11/2021 | 1:30am – 3:30am (AEDT) 3:30am – 5:30am (NZDT) | Production | Latitude is performing system maintenance and there will be an outage up to 2 hours on the Latitude/Gem Finance Checkout Services during the outage window. During the outage, all payment transactions will be declined. If you have any further inquiries, please contact the support team through the following: Email: support.latitudecheckout@latitudefs.com |