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Incident History

Production incident management, please email Latitude/Gem Checkout Services Support support.latitudecheckout@latitudefs.com

DateStart TimeImpacted EnvironmentPriorityOutage windowIncident Description
03/11/202115:30ProductionP115:31 - 17:40Fiserv switch outage, all Customer transactions via the Sales Finance Payment Gateway will be declined
22/03/202215:55ProductionP115:55 - 17:25Payment Gateway intermittent outage, all Customer transactions via the Sales Finance Payment Gateway may be declined