Incident History
Production incident management, please email Latitude/Gem Checkout Services Support support.latitudecheckout@latitudefs.com
Date | Start Time | Impacted Environment | Priority | Outage window | Incident Description |
03/11/2021 | 15:30 | Production | P1 | 15:31 - 17:40 | Fiserv switch outage, all Customer transactions via the Sales Finance Payment Gateway will be declined |
22/03/2022 | 15:55 | Production | P1 | 15:55 - 17:25 | Payment Gateway intermittent outage, all Customer transactions via the Sales Finance Payment Gateway may be declined |